eFoodhandlers has a satisfaction guarantee policy. This means that if you are dissatisfied with our service for any reason, you are free to request a refund. Refer to our Refund Policy for specifics.

If you are not satisfied with the manner in which your request has been handled, you may appeal our action using the Appeals request mailbox. Please explain how your complaint was not properly handled by our support staff and what resolution you seek. Appeals responses are generally handled within 24 hours.